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Fire & Water - Cleanup & Restoration

The BMW Dealership

11/19/2019 (Permalink)

Extracting water from the showroom floor

Matt, a property manager, refers a lot of work to the SERVPRO of Cambridge/Belmont office. Matt was excited as he was scheduled to pick up his new car at a BMW dealership last Friday. When he walked into the office he saw the office manager, Traci, had boots on. He noticed that the carpet in the auto dealer showroom felt squishy to the touch. When Matt inquired what had happened, Traci informed him that the toilet had overflowed during the night. Matt asked Traci if she had called anyone to clean up the mess, Traci replied no and she added “who would I call to clean up this mess?” Matt informed her to call Sergio, the production manager at SERVPRO of Cambridge Belmont. Traci called our office and we sent a crew right out there and immediately began the cleaning and drying process. In a few days the BMW dealership was back selling cars. If your business has water or sewage damage, please call SERVPRO of Cambridge/Belmont (617) 864-7378.

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