What our Customers say...
The Belmont/Cambridge division of SERVPRO super ceded my expectations, they were efficient, honest and knowledgeable. I am a realtor and needed their services within a very small window of time and Michael Pridham and his team led by Sergio were amazing. In addition to having a wonderful work ethic they were reasonably priced. I recommend them highly.
My daughter is attending school in Cambridge, MA and broke her ankle on May 5th, finals week. We live in Arizona and ran into a bind and needed help fast finding a company to pack out and store my daughters items over the summer. Her roommates backed out sharing a facility, the night she broke her ankle, and we needed to find something fast. I've worked with SERVPRO in Arizona and thought I would call the local SERVPRO in Cambridge/Belmont to see if they could recommend a pack out company to assist. I called their office and left a message with the answering service. Within 5 minutes, I received a call from the SERVPRO owner, Michael Pridham. I explained the situation about my daughter and asked if he knew any names for pack out/storage facility. Michael first apologized about my daughter situation and then said they would take care of my daughter! Oh, by the way, Michael called me while on vacation in California. He told me a Sergio from the office would call and handle everything with my daughter. Within 15 minutes, I had a call from Sergio - amazing again! Sergio bent over backwards making sure my daughter was taken care of while my wife and I were 2000+ miles away. He brought her boxes and even asked if she needed help packing. Little to say, everything was handled quickly, professionally and our anxiety was short lived. I've never worked with the SERVPRO franchise in MA but they were awesome from start to finish. Michael and Sergio bent over backwards to help and we can't thank them enough. I've always believed that good people make a business successful. When you have a franchise owner and an employee that care, good things happen. I can certainly say without a doubt, that SERVPRO of Cambridge/Belmont made our lives much easier. Thanks again Michael and Sergio - you certainly made a difference in our lives.
We recently hired SERVPRO of Cambridge/Belmont to remove and dispose of the old plaster and lathe ceiling and wood panel walls in the basement of our 1928 house so that we can finish the space. They were very responsive, came out quickly. We recently hired SERVPRO of Cambridge/Belmont to remove and dispose of the old plaster and lathe ceiling and wood panel walls in the basement of our 1928 house so that we can finish the space. They were very responsive, came out quickly for the quote and scheduled the job for the next week. I had concerns about the amount of dust there would be, so they took precautions with negative air pressure machines in the basement and hepa air scrubbers on the first floor in case any dust came up through our hard wood floors. Their guys worked hard and by the end of the day the ceiling was down and the debris was gone. They came back the next day to wash everything down and seal the walls. This was a messy job, but when they were done out basement was in great shape (and our first floor stayed clean, too.) We were really happy with the end result. I would recommend them to anyone who needs to safely demo an old space.
Our basement had not been seriously cleaned in 30 years, and recently had some minor sewage and rain backup. We contacted SERVPRO of Cambridge/Belmont to do cleanup and power washing of walls. They came over the next morning, discussed what could be done, and provided a quote within 2 hours. The next day, 3 men came, did the job, and we are very pleased with the results, the customer service, and our dealings with the manager, Mike. I would recommend them highly
Sergio and his crew were very professional and a pleasure to deal with. The work was done promptly and quickly. The cleanup afterwards was thorough. I highly recommend their services!
We recently hired SERVPRO of Cambridge/Belmont to remove and dispose of the old plaster and lathe ceiling and wood panel walls in the basement of our 1928 house. They were very responsive, came out quickly for the quote and scheduled the job for the next week. Their guys worked hard and by the end of the day the ceiling was down and the debris was gone. We were really happy with the end result. I would recommend them to anyone who needs to safely demo an old space.
The team finished the demolition yesterday for all of our units and apart from missing ceilings and walls, we never would have known they were in there. It was evident that they took every precaution to protect our property and not a speck of dust was left. They should be commended on representing SERVPRO in a positive light but more importantly their compassion, an inate quality, which went a long way during a very frustrating and emotional period.