What our Customers say...

Why SERVPRO Testimonials

I've never done a review before, but I have to praise SERVPRO for their fantastic service. The cleanup was fast and efficient, and I couldn't be happier. The site manager, Sergio, did a great job and my overall experience was way over what I was expecting. I highly recommend them and I will use them again in the future.

Last winter, our basement utility room was flooded, and it took us a long time to find the source of the water. We were very fortunate that SERVPRO was able to get to us quickly, because they saved us from much more damage to our utilities and our apartment. Sergio and his crew were lifesavers and we remain very thankful to them. We hope you will never need their services, but if you do, call SERVPRO right away. You will be glad you did.

Excellent experience and highly professional and respectful of our home, especially when we had severe water damage. Melvin was our representative on site and he was excellent to work with, very responsive and highly knowledgeable.

I cannot recommend SERVPRO of Belmont/Cambridge highly enough! We discovered an area of mold in the non-profit I volunteer for, and it needed to be dealt with immediately. I called SERVPRO and they jumped into action. The owner, Michael, was fantastic and very accommodating to our tight schedule. Sergio, Roberto, and their team of workers were all polite, efficient, and very professional. They worked quickly and went the extra mile to make sure the area was thoroughly disinfected, clean and dry. We are so grateful for their help and will continue to use their services!

SERVPRO staff were quick to respond, courteous, thorough--and convincingly concerned with our welfare. They used sophisticated drying equipment, checked on the dryness of our floors daily, answered our many questions politely and patiently. We recommend them highly!!

I had water damage in a basement space with rugs and exercise mats and other stuff. I called SERVPRO because I had seen their trucks around and really did not know who else to call. I am so glad I called them because they were able to help me salvage some of the stuff that I thought would have to be replaced. They took all the rugs and mats and cleaned them off site. This was great because I could never have done that, no space for one and no equipment or know-how. Furthermore I would have just spread around mold and mildew in the rest of the basement. Anyway they also told me how to clean what I could clean myself which was cool because that is work they were basically taking away from them selves. Once the area was clear they came back and cleaned everything, set up these big dryer boxes, and after it was clean and dry they put the mats back and all the rugs they were able to clean. The place for the first time didn't smell like a basement! Honestly it was cleaner than it had ever been. They really turned a horrible situation for me into a tolerable one. I hope you never need their services but if you do I would strongly recommend them.